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Terms and Conditions

1. Introduction

Welcome to NinerFlow Automations (“we,” “our,” or “us”).

By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services

  • AI-assisted phone call handling (e.g., missed call response)
  • Lead capture and follow-up automation
  • SMS and communication workflows
  • CRM and automation integrations

Our services are designed to assist businesses in handling customer interactions more efficiently. We do not guarantee specific business outcomes.

3. No Guarantee of Results

  • Increased revenue
  • A specific number of leads or bookings
  • Conversion rates or customer outcomes

Results may vary based on usage and external factors.

4. AI & Automation Disclaimer

  • Services may use AI-powered systems
  • Responses may not always be accurate
  • Human oversight is recommended

You are responsible for how AI is configured and used within your business.

5. User Responsibilities

  • Provide accurate and up-to-date information
  • Comply with applicable laws and regulations
  • Ensure proper disclosure for call recording (if required)
  • Do not use services for unlawful or deceptive purposes

6. Communication & SMS

By using our services, you consent to communication via phone, SMS, and email.

You are responsible for obtaining proper consent from your customers before sending communications.

Message and data rates may apply depending on the carrier.

7. Subscription & Payments

  • Services may be billed on a recurring basis
  • Payments must be made on time
  • Failure to pay may result in suspension

All fees are non-refundable unless stated otherwise.

8. Cancellation & Termination

  • You may cancel at any time with notice
  • Service continues until end of billing cycle
  • No partial refunds

We reserve the right to suspend or terminate services if these Terms are violated.

9. Third-Party Services

Our services may rely on third-party providers (e.g., CRM, communication tools).

We are not responsible for downtime, errors, or changes caused by these providers.

10. Limitation of Liability

  • Lost revenue or profits
  • Missed opportunities
  • Service interruptions or data loss

Your use of our services is at your own risk.

11. Intellectual Property

All systems, content, and materials remain our property unless stated otherwise.

You may not copy or reproduce any part of our services without permission.

12. Changes to Terms

We may update these Terms at any time. Updates will be posted with a revised effective date.

13. Governing Law

These Terms are governed by the laws of [Your Country/State].

14. Contact Information

If you have any questions, please contact us:

Email: hello@ninerflow.com
Company: NinerFlow Automations